EMPLOYEE COMPETENCIES AS THE PREDICTORS OF THE PERFORMANCE MANAGEMENT SYSTEM: AN EMPIRICAL STUDY IN IT ENABLED SERVICE COMPANIES AROUND HYDERABAD

The authors report the results of an empirical research study carried out, how the employee competencies will effect Performance Management System in IT Enabled Service companies. A survey of 900 employees working in IT Enabled Service companies around Hyderabad Metro consisting of 550 men and 350 women employees using a structured questionnaire was carried out. The study empirically measured the effect of four independent variables, the employee competencies– personal competencies, knowledge level competencies, job-related competencies and communication and interpersonal competencies on a dependent variable performance management system in IT Enabled Services companies. The reliability of the survey instrument and internal consistencies were measured using reliability statistic Cronbach alpha and the Cronbach alpha values ranged between 0.70 to 0.86 for men and 0.67 to 0.82 for women. The results of the multiple regression analysis reveal statistically significant differences indicating that four independent variables are significant predictors of performance management system. Statistically significant gender differences were observed and men and women employees are significantly influencing performance management system in IT Enabled companies, however there are no statistically significant different among the different age groups of employees.