The Importance of Information Technology Implementation in Facing Industrial Revolution 4.0: Case Study of Banking Industry

Technology has taken a big role in all aspects of human life. From the way we work, to the way we spend time to having fun, technology has changed everything including the way humans to run banking activities. The existence of a bank has a large function around human life. Previously, banks were only known to those who wanted to save some of their money, now the functions and activities of bank operations are increasingly diverse. The bank is now accommodating the various needs of the community for financial services. Starting from transferring funds in real time between accounts, payment and receipt of salaries, payments for goods and services, to make financial investments can be done through this institution. Indonesian banks are demanded to develop in line with Industry 4.0, where everything has been done using IT. Banks must also improve their quality through the advancement of existing fintech. The thing that is really considered by consumers is the speed and ease in conducting transactions wherever the customer is. Ninuk Muljani | Lena Ellitan | Jurusan Manajemen "The Importance of Information Technology Implementation in Facing Industrial Revolution 4.0: Case Study of Banking Industry" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-4 | Issue-1 , December 2019, URL: https://www.ijtsrd.com/papers/ijtsrd29557.pdf Paper URL: https://www.ijtsrd.com/management/innovation-and-product-dev/29557/the-importance-of-information-technology-implementation-in-facing-industrial-revolution-40-case-study-of-banking-industry/ninuk-muljani