Methods aimed at facilitating service sector specialist’s activity in the process of professional development
Journal: Scientific bulletin of South Ukrainian National Pedagogical University named after K. D. Ushynsky (Vol.127, No. 2)Publication Date: 2019-08-29
Authors : Ivanova Olena;
Page : 61-68
Keywords : active professional position; identification; a service sphere specialist; professional training; career; team building.;
Abstract
The relevance of the article is determined by the rapid socio-economic transformations in the life of Ukraine, which put forward new requirements for the training of specialists in the service sector. The formed professional position of the specialist facilitates its implementation in the modern labour market. It has been proved to be important to develop the service sector specialist's activity in the process of professional development based on the promotion of his / her professional positions. It has been found out that professional training is one of the most effective methods of human change aimed at personal and professional development through the acquisition, analysis and reassessment of person's own life experience in the process of a group interaction. It has been determined that professional trainings allow the specialists of the service sector to realize his / her active professional position, to show a positive motivation concerning his / her high quality self-change. It has been noted that the acquisition of new competencies by specialists due to the development of the service industry alongside with the improvement of the management of the organization, ways of interaction of specialists representing its certain units appear to be the results of the training. Career orientation is noted to be a factor which enables revealing an active professional position of a service sector specialist. Career is the result of a person's conscious professional position and behavior associated with the official or professional growth. Achievement of career goals is associated with the activity of professional development, including both the effectiveness of the self-learning processes and the initiative in the search for ways of self-realization in the profession according to the vertical scale. The article summarizes the ways to identify an active professional position for service professionals representing different social levels. It has been revealed that this position of the one who is the owner of the business is different from the position of the one who performs the role of an employee. The role of team building within the communicative and social spheres aimed at the organization of a professional team; the creation of corporate foundations, traditions of business owners, which will determine the role positions of each employee; the realization of the potential and resource capacity of each specialist; the elaboration of the route of business development, taking into account the characteristics of the team members as a resource base has been designated.
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