Performance Evaluation for Private Higher Education institutions Using Balanced Scorecard
Journal: Albalqa Journal for Research and Studies (Vol.20, No. 1)Publication Date: 2017-06-01
Authors : Prof.Mou'ath Hourani Seja Abdali;
Page : 59-91
Keywords : Key Performance Indicators; Benchmark; Balanced Scorecard.;
Abstract
The aim of this paper is to demonstrate the use of balanced scorecard (BSC) specifically key Performance indicators (KPls) to establish a reference for performance evaluation in private higher Education institutions. The paper first introduces related literature review, and then presents the proposed KPls that are carefully chosen for performance evaluation in private higher education institutions ‘Then, The proposed KPls are validated by applying it to five private universities in Jordan and one benchmark International university one of these universities was named to be the Jordanian standard university after Comparing the performance results of the five universities with a benchmark international university
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