"Assessment of Human Resources Activities in Handling Work Stressors in Some of Five-star Hotels in Egypt"
Journal: Journal of Association of Arab Universities for Tourism and Hospitality (Vol.15, No. 1)Publication Date: 2018-06-01
Authors : Mahmoud Mansor; Osman El Sawy; Moataz Bellah Farid; Said Salama;
Page : 125-138
Keywords : stressors; Human Resources Activities;
Abstract
Given that work stressors affect hotels profitability, this study aims at assessing the role of human resource management in handling work stressors. Sharm El-sheikh city was selected for the survey, 21 hotels as a random sample participated in the survey. A questionnaire form was distributed among a sample of hotels employees to evaluate the level of work stressors among them, in parallel HR managers of these hotels were interviewed to assess their efforts in handling these stressors. A high level of work stressors were detected among the employees, HR activities simultaneously were not effective enough to handle the stressors. The study recommends relevant solutions to overcome this problem.
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