PRINCIPLES OF TOTAL QUALITY MANAGEMENT (TQM) GOVERNING AUTOMOTIVE INDUSTRIES WITH REFERENCE TO SKILL ENHANCEMENT AND CAPACITY ADDITION?

Journal: International Journal of Pharmaceutical Sciences and Business Management (IJPSBM) (Vol.2, No. 9)

Publication Date: 2014-09-30

Authors : O.M.HAJA MOHIDEEN; J.VIJAYAVEL;

Page : 36-41

Keywords : TQM all round quality compliance; Defects elimination; Focus on consumer; Continuous improvement; Use of Quality parameters; Quality tools; Employee empowerment; managing supplier quality; Suggested modes of benefits;

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Abstract

Total Quality Management is a management approach that originated in the 1950's and has steadily become more popular since the early 1980's. Total Quality is a description of the culture, attitude and organization of a company that strives to provide customers with products and services that satisfy their needs. The culture requires quality in all aspects of the company's operations, with processes being done right the first time and defects and waste eradicated from operations.

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PRINCIPLES OF TOTAL QUALITY MANAGEMENT (TQM) GOVERNING AUTOMOTIVE INDUSTRIES WITH REFERENCE TO SKILL ENHANCEMENT AND CAPACITY ADDITION?

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