COMPETENCY REQUIREMENTS FOR ISLAMIC LEGACY PLANNERS IN MALAYSIA IN THE EVENT OF POST COVID-19 CRISIS

The coronavirus (Covid-19) pandemic is causing unprecedented disruption to industries around the world and continues to be a worldwide threat. With remote work, managing professional boundaries can be burdensome. Industry practitioners, including legacy planners, have continued working from home during the Covid-19 crisis. This paper aims to identify the new competency requirements of Islamic legacy planners in the event of a post-COVID-19 pandemic crisis in Malaysia. A thematic analysis using a multiple-case study through the interview was used amongst the representative of full-fledged Islamic trust companies in Malaysia on what constitutes as a required competency for Islamic legacy planners. Comparative analysis between the interviewees does not show much difference regarding their choice of competency element except for the knowledge in technology. The results of this study have practical contributions to the regulatory bodies, academicians and professionals. The study would contribute to the practitioners as a guideline in recruiting their Islamic legacy planners and also for succession planning purposes.