PERSPECTIVES ON BALKING AND RENEGING IN M/M/1/K QUEUES

The analysis of a single server finite buffer Markovian queuing system with state-independent balking and Markovian reneging has been presented in this paper. Reneging till beginning and reneging till end of service have been considered separately. Closed form expressions of number of performance measures have been presented. Sensitivity analysis has also been performed to examine the variation in performance measures with the variation in system parameters. A numerical example has been presented to demonstrate results derived.