Quality Care for Maternal and Neonatal Health (MNH) Services at Primary Health Care Settings in Nepal: A Case Study

Maternal and neonatal health morbidity and mortality remain public health challenges in developing countries, including Nepal. The study was completed in one of the districts of Terai of Nepal where facilities are located within a mountainous region. This study aimed to explore expectations of mothers concerning maternal and neonatal care from the local health care facilities and to determine prevailing problems and possible solutions to problems encountered. The case study was completed with mothers who had delivered their baby and with the implementation of scientific qualitative data collection methods. The cases were recorded just prior to their discharge from health facilities or following the birth at their home and transcripts of the interviews were retained. Both positive and negative experiences were observed about the pregnancy, delivery and post-natal services for mothers within the Banke district. We observed mixed experiences throughout these case studies.