COMPUTERIZED TELECOM NETWORK SPARE PARTS MANAGEMENT SYSTEM

To keep providing network services to subscribers without downtime cause by equipment failure, telecom operators must ensure spare parts are available and are properly managed. No telecom operators can survive without spare parts because it is the life blood for reliable and sustainable network services [1]. The research is focus on designing and developing a web system that will provide adequate information of faulty equipment at telecom base station, will allow online request for spares parts to be done, provide details of transmission media(fiber) faults and capture all faulty equipment due for repairs at the warehouse(technical workshop). Qualitative research approach will be adopted in the study and interview will be used to collect data (users requirements). The automated telecom network spares parts management system will provide efficient access to spares parts, reduce downtime of network services due to equipment failure and boost customers satisfaction.