Bank without Branches: Digitalization of Society and Fintech Technologies of the Present and Future

In the mid-2000s, banks competed for leadership in the growth of new points of sale of services. Today, the positive for the bank is the closure of branches with a minimum physical presence in the administrative territory, while without reducing the number of clients. The purpose of the article is to analyze the situation in Ukraine on reforming network banks regarding their presence outside the head office, the possibility of maintaining branches in the structure of the bank (points of sale). The dynamics of the share of cash and non-cash transactions carried out by bank customers has been assessed. It was revealed that the expansion of the payment infrastructure and the network where payment cards are used affects the further fate of bank branches. During the quarantine period, under the influence of digitalization, the physical workload of on banks branches decreased due to the fact that today they (branches) are not the only points of sale of banking services. At the same time, most of the new functions arising from the digitalization of banking processes can be performed by the central offices of the bank. The popularity of internet acquiring is growing rapidly, the advantages of which are the speed of the operation, the absence of the need for the physical use of the payment card itself, the absence of the need for a POS terminal in the store, the possibility of making payments in 24/7 mode. The current trends in banking activity indicate that face-to-display and display-to-display communication will completely replace the modern understanding of banks. In the future, there will be new ways to store your own resources, for example, storage in “cloud technologies”; plastic cards will physically disappear, which will be replaced by tokens; cash will remain at a minimum level (within 2-5% of the amount of non-cash payments), which will be dealt with by SIT companies; lending will switch to P2P mode.