Improvement of IT Governance Case Study Government Institution Region X

The use of information technology in government processes will increase the efficiency, effectiveness, transparency, and accountability of government administration. Utilization of IT within an organization requires a system to manage IT better as well as the required audit of information technology that can be run in accordance as the expected. IT Audit is an important matter that must be carried out within an organization, also including the Government Institution Region X which utilize the technology of information as supporting the process of the public servicing. The audit of information technology is carried out with the purpose of fixing the critical point or problems that often occur in the process within the institution. As the result of study using the framework of COBIT 5, it shows the level of capability of five IT processes selected are at a lower level, namely APO07 at the level 2, EDM04 at the level 1, DSS01 at the level 1, BAI01 at the level 1, and APO08 at the level 1, whereas the expectation of capabilities of the organization's leader is at the level 4. The results of the audit of information technology that has been made, shows the difference of the level of gap between the current maturity level with the maturity level based on the organization's leader. In this study, will be getting suggestions and improvement recommendations according to the framework of COBIT 5 and ITIL 2011. Agus Ade Muliyana Krisna | Gusti Made Arya Sasmita | Gusti Agung Ayu Putri "Improvement of IT Governance (Case Study: Government Institution Region X)" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-4 | Issue-6 , October 2020, URL: https://www.ijtsrd.com/papers/ijtsrd33496.pdf Paper Url: https://www.ijtsrd.com/engineering/information-technology/33496/improvement-of-it-governance-case-study-government-institution-region-x/agus-ade-muliyana-krisna