The importance of metrology for quality control in a metal stopper factory in the City of Manaus, AM

Companies that aim to participate in the current global market face several challenges, such as, agility, productivity, quality of their products or services, innovation and flexibility. However, in order to meet all these requirements, it is essential that these organizations invest in standardization, quality and define an efficient metrological base capable of obtaining accurate information and that assist in the decision making process based on calibrations, samples and tests. The present research has as general objective to evaluate the importance of the applicability of metrology in the quality control of a factory of metallic stoppers located in the City of Manaus. The applied methodology consists of a bibliographic research complemented by a case study in the focus company. The basis of any production process that aims for quality is rooted in metrology, without it is not possible to ensure that that product is within the specified. So in every company that seeks quality products, it is necessary to implement metrology management to show how quality can be achieved through this tool. The metal stopper factory has periodic calibration guidelines in the factory, it has instruments and measurement systems that certify the uncertainties inherent in metrological processes, ensuring the process of traceability of measurements, using corrections to reduce errors, generating improvements in the quality of results which consequently leads to increased confidence in the actions and decisions taken.