SOCIAL SERVICE DELIVERY OF MUNICIPAL RISK REDUCTION OF SANTA CRUZ, LAGUNA

This study aimed to assess theeffectiveness of social services delivery on municipal risk reduction unitof Municipality of Santa Cruz, Laguna. It specifically sought to answer the questions: 1.) What is the level of social services delivery of municipal disaster risk reduction unit in terms of: a.) transparency, b.) accountability, c.) Participation, and d.) responsiveness? 2.) What is the level of effectiveness disaster risk reduction in terms of a.) preparedness, b.) mitigation, c.) disaster response? 3.) Do social services delivery such as the transparency, accountability, participation, and responsiveness have a significant effect with the disaster management in terms of preparedness, mitigation, and disaster response. The researcher employed the descriptive-correlational design in gathering and treating data the foregoing investigation. One hundred (100) residence from the selected Barangay in Santa Cruz, Laguna were the respondents in this study under purposive sampling technique. One set of questionnaire was issued to the actual respondents. To avoid guesswork and obtain reliable data and information,Likert -type of questions were provided. The average mean scores of 3.11, 3.14, 3.11, and 3.14 respectively, that obtained 3.13 implied that respondents belief onsocial services delivery such as the transparency, accountability, participation, and responsiveness was moderately high. While the disaster risk reduction system in social services delivery had an average mean scores of 3.23, 3.12, and 2.97 respectively, that obtained the average mean of 3.11, implied that the respondents belief on thedisaster management in terms of preparedness, mitigation, and disaster response was moderately high. The computed p-values of .069, and .743 showed that social services delivery has a significant effect to the preparedness and disaster response of the disaster risk reduction. However, the mitigation showed not significant. In some the disaster risk reduction manifested moderately high level of social services delivery with regards to transparency, accountability, participation and responsiveness. Relatively, the disaster management in social services delivery of municipal disaster risk reduction such as preparedness, mitigation, and disaster response were moderately high. The good governance practices registered significant relationship to the disaster risk reduction but there was some circumstance which not significant. Therefore, the hypothesis stating that the social services delivery has no significant effect to the disaster management was not supported.