A NOVEL CONCEPT FOR QUANTITATIVE MEASUREMENT OF ORGANIZATIONAL PERFORMANCE INDEX

The performance of an organization depends on many dimensions of technology and management such as leadership, strategic planning, customer focus, process management, measurement, analysis, knowledge management, costing, financial management, and human resource management. However, the efficiency of the organization can be easily assessed from the organization's performance output compared to the set targets while other dimensions act as add-on catalysts in maximizing productivity. Hence, the measurement of the overall output of the organization as well as all its departments in any organizational hierarchy becomes very critical. A novel quantitative measurement methodology of the organizational output combining mathematical and statistical modeling on the bottoms-up approach is developed and explained in this paper. The concept can be used with existing enterprise resources and planning tools available in industries for the enhancement of their productivity.