IMPACT OF LEADERSHIP ON ORGANIZATIONAL PERFORMANCE IN SERVICE ORGANIZATIONS
Journal: International Journal of Management (IJM) (Vol.11, No. 7)Publication Date: 2020-07-31
Authors : Hariswaran .B; Nishad Nawaz; Vijayakumar Gajenderan;
Page : 248-254
Keywords : Leadership; Leadership Style; and Organizational Performance;
Abstract
The present study is aim to know the impact of leadership on organizational performance of service organizations. The study is used in both primary & secondary data. The secondary data obtained from the research papers, magazines, articles, and textbooks related to Leadership on organizational performance. The Primary data accumulated from the leader positioned employees from both the Insurance and Banking Sectors in Chennai city. The study used a Stratified Random Sampling technique. Overall, 300 questionnaires distributed to both the banking and insurance sector, out of which 281 questionnaires appropriately filled and returned. The filled questionnaires are valid and utilized for the analysis. The sample size of the study is 281.The study found that there is a significant correlation between the impact of Leadership and Organizational Performance in Service Sectors in Chennai city. Besides, the study also created that leadership significantly influencing the Organizational Performance of Service Sectors in Chennai city
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