Barangay Officials and Employees’ Personal Computer Operation Competency: A Baseline Study

In today's generation, interior and local government units in the Philippines need to improve the transaction of public services through computerization. The municipality of San Fernando, Romblon composed of twelve barangays -the basic unit of government in the Philippines- with more than twenty-five thousand residents is looking forward to engaging in the new era of technology and become more knowledgeable on how to utilize tools and techniques to serve a bigger purpose like making transactions convenient by the use of basic computer operations, MS Word, MS Excel, MS PowerPoint, and the Internet. A self-assessment survey was conducted among one hundred twenty barangay officials and employees on their level of competencies on how to use personal computer operation. The majority of the participants are considered beginners because of their limited knowledge in personal computer operation specifically in MS Excel, MS PowerPoint, and Internet and Email and advance level in MSWord. Furthermore, there is only a limited computer in each barangay. Also, the respondents during the interview are willing to undergo pieces of training to facilitate the upliftment in the services that they offered to their respective constituents with the aid of computerization.