A COMPARATIVE STUDY OF SERVICE QUALITY TOWARDS 4G SERVICE PROVIDERS IN BHOPAL DIVISION INVOLVING NETWORK PERFORMANCE
Journal: International Journal of Management (IJM) (Vol.11, No. 8)Publication Date: 2020-08-31
Authors : Neha Shrivastava; Milind Limaye;
Page : 336-344
Keywords : Service Quality; Network Services; 4G Services;
Abstract
The object of this paper is to a comparative study of service quality towards 4G service providers in Bhopal division of Madhya Pradesh state among network services. In the present paper we evaluate and compare the service quality towards network services related to the selected 4G service providers' viz. BSNL, Reliance JIO, Vodafone Idea and Bharti Airtel
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