DESTINATION IDENTITY: USING ROSSITER’S PARADIGM TO CREATE A MEASURE SCALE, CASE OF TUNISIA
Journal: International Journal of Management (IJM) (Vol.11, No. 8)Publication Date: 2020-08-31
Authors : Yassine Chamsi; Anissa Negra; Abdullah Al-Darrab; Mohamed-Nabil Mzough;
Page : 345-364
Keywords : Destination Identity; Destination Image; Destination Personality; C-OARSE;
Abstract
The purpose of this paper is to conceptualize a destination identity scale. Convergences between identity and related concepts, like image and personality, were identified. The Rossiter's C-OAR-SE procedure was applied. Semi structured interviews have been done nearby 20 professionals and 19 tourists. The qualitative software NVIVO 7 was used to analyze the interviews. 10 academicians, considered as experts in tourism marketing, classified the different verbatim into eleven components from which 8 items were selected according to the elimination criterion of Rossiter: sociopolitical climate, nature, history, gastronomy, local population, price, culture, and professionalism. These items constitute the destination identity scale.
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