EASING POST-PANDEMIC SOCIO-ECONOMIC ‘WICKED PROBLEMS’ THROUGH EXPLORATORY VISITS – TAKING ‘GENERATIONAL POVERTY’ AS AN EXAMPLE

The pandemic of COVID-19 brought with it an increase in ‘wicked problem' that would be both difficult to define and more complex to solve. Issues as poverty, youth unemployment, mental health and other similar known socio-economic problem will need a new mindset that sees things from different perspectives and take milestones towards long-term solutions or outcomes. In this paper, the author reflects a case study from experience that targets to explore and illustrate how the exploratory visits if we orchestrated can lead to overcoming the challenges of a wicked problem, taking ‘generational poverty' as a context for this work. The authors review the approaches used for dealing with ‘generational poverty', besides the tools that lead to the clarity of the milestones towards the outcome. This paper opens a new line of research for the type, the knowhow, the know-what and the know-why of the wicked problems post the pandemic and bring in the efficacy of the exploratory visits as one of its abundant solutions.