INFLUENCE OF Q.C. PRACTICES IN CEMENT FACTORIES IN SULAIMANI CITY ON PRODUCTIVITY AND PROFITABILITY

High quality and service is a major purpose of any organizations in order to satisfy their consumers. And quality control can measure the quality of product. In fact, quality control not concern to inspection only, but it related to good technology and proper management all together. Although leadership responsibility is a great matter and needs to pay attention in the firm. Also, a vast majority of quality cost could not be control just by the manager, and cooperative working is required. Productivity and profitability are two major points that is focused on in any production system, and they highly affected by quality control. So that the current research is studying the influence of using of the quality controls program on outputs, and profitability in the cement plants in Sulaimani city. In the study questioner was spread, in it was randomly divided into four of the cement factories (Gasin, Tasluja, Delta, and Bazya) factories. And the collected data is analyzed using SPSS software. The results show that the quality control has a crucial positive influence on both productivity and profitability in the cement factories. Therefore, the factories must focus on the quality control to obtain their objectives which are high production rate and high profit. Although most employers believe that applying the principles of quality control has a significant benefit in increasing productivity and profitability, this is a clear sign of the quality control program's influence. On the other hand, less than half of the respondents believe that using the QC program is useful in cement factories to introduce new ideas and provide training.