OMBUDSMAN INSTITUTION IN ADMINISTRATIVE JUSTICE

This article deals with the overview of the role of the ombudsman institution in the administrative justice. The Author pays attention to the general characteristic of the ombudsman institutions. Special attention is devoted to the three generations of these organs. The Author also describes three main tasks of the ombudsman institution in administrative justice: complaint-handling; investigating the causes of systemic complaints and thereafter using that knowledge to focus efforts on rectifying repetitive maladministration; intervening before complaints are received in order to prevent them occurring in the first place.