HUMAN CAPITAL ATTRITION IN INDUSTRIES WITH SPECIAL REFERENCE TO SOFTWARE INDUSTRIES?

The turnover of IT workers within MIS organizations of firms has long attracted research Attention as replacing IS workers is costly. The focus of the extant research has been on explaining the turnover intentions of IS a professional with a variety of factors playing a significant role. These include job satisfaction, work exhaustion, fairness of rewards, and more recently life‐career goal frustration. This study examines IT worker attrition in the context of offshore outsourcing. IS a professional working within business firms primarily seek to contribute to their firm’s effective leverage of IT. They are motivated to make strong internal contributions, but do not typically contribute directly to revenue and are often considered to be cost centers. In contrast IS professionals working in an offshore outsourcing context, such as in the Indian IT/ITeS industry, are evaluated primarily on their ability to generate revenue