Problems of the Tourist Services Quality and its Influence on the Formation of Financial Resources

The paper is devoted to the analysis, assessment, as well as the system of formation of the quality of tourist services. The issue of the tourist products quality has always been relevant, however, due to the spread of the coronavirus pandemic, the tourism industry has become one of the most affected sectors in the economy of many countries, that is why the issue of the tourism products quality is a first level task for its manufacturers. The problems of reforming the tourism sector in the context of the services quality provided can be resolved in many directions. Each stage in the development of the tourism industry is determined by trends in the socio economic development of the country, new conditions and opportunities needs appear. The criteria for the quality of travel services are changing, the problem of managing the quality of travel services is becoming more acute, and again there is a need to research and solve this problem. The presented information is associated with the efficiency of tourism organization, through the division of the tourism services quality into segments. In conclusion, the principles of the quality assessment system for tourism enterprises are presented. Susanna S. Alieva "Problems of the Tourist Services Quality and its Influence on the Formation of Financial Resources" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-5 | Issue-3 , April 2021, URL: https://www.ijtsrd.com/papers/ijtsrd38700.pdf Paper URL: https://www.ijtsrd.com/economics/financial-economics/38700/problems-of-the-tourist-services-quality-and-its-influence-on-the-formation-of-financial-resources/susanna-s-alieva