Tracer Study of Doctoral English Language Education Study Program of Universitas Negeri Makassar

This Graduate Tracer Study or GTS aimed at finding the alumni users and alumni responses towards their satisfaction of the services provided by the Doctoral English Language Study Program of Universitas Negeri Makassar (UNM). This study used a survey method and the samples of the study were the alumni graduated from 2011, 2012 and 2013. Twenty (20) alumni and alumni users participated in this survey. The data collected through open-ended and closed-ended survey for alumni users and alumni. The result of the survey derived from closed-ended questionnaire indicated that alumni users feel satisfied with the average point of 654/20 = 32.27 (Very satisfied = 34-35, Satisfied = 32-33, Less Satisfied 30-3 unsatisfied greater than29). This explained that from seven category of evaluating the alumni of Doctoral English Language Program at the Post Graduate School of UNM. The alumni showed satisfying result. In addition, data from closed-ended survey also informed that it was necessary for the alumni to have IT literacy and improve international publication. They also mentioned that it was important for the alumni to have self discipline and implemented E-learning in teaching process. On the other hand, the result of the alumni survey also showed that in terms of teaching facilities the majority of the students felt satisfied except the library facilities which indicated satisfying enough category (60 %) while 18 % alumni expressed that library facility less satisfying. In conclusion, Doctoral English Language Study Program needs to improve their services in terms of teaching facilities and academic services.