Stakeholder Management and Execution of Fibre Optic Infrastructure in Nairobi County, Kenya

The main purpose of this study was to investigate the extent to which stakeholder management influences execution of fibre optic infrastructure implemented by mobile telecommunication and internet service providers in Nairobi County, Kenya. The objective of the study was to assess the extent to which stakeholder management influences execution of fibre optic infrastructure. The research design that guided this study was cross-sectional survey. The study adopted mixed methods research and pragmatism paradigm approach. A self-administered structured questionnaire was used to collect quantitative data while an interview guide and document review guide were used to collect qualitative data. Prior to data collection, preliminary testing of research instruments was done using content analysis and test retest principle to ascertain validity and reliability respectively. Census was used to select 187 respondents from a target population of 187 functional staff in fibre optic infrastructure departments of two mobile telecommunication and four internet service companies through stratified and purposive sampling. The study used summary statistics to analyze descriptive data. Inferential statistical analysis were performed using simple regression and hypotheses tested for significance using F tests. To ensure validity of statistical investigation, tests of statistical assumptions were done prior to data analysis. The null hypothesis, which stated that Stakeholder management does not significantly influence execution of fibre optic infrastructure (H01), was rejected and conclusion made that stakeholder management has a significant positive influence on execution of fibre optic infrastructure with R2 = 0466, = 0.600, p-value = 0.000 less than 0.05. It was recommended that telecommunication and internet service companies should ensure that stakeholders are involved in all the phases of a project from inception to closure. The study also recommended that companies should make use of conflict management and communication skills to ensure change is managed well. This study was delimited to consider the extent to which stakeholder management influences execution of fibre optic infrastructure in Nairobi County, Kenya. It was therefore suggested that more studies should be conducted on other factors that may influence execution of fibre optic infrastructure in Kenya