THEORETICAL STUDY TO HIGHLIGHT THE SMART GOVERNMENT COMPONENTS IN 21st CENTURY

With the emergence of internet and the evolution in technology, software and hardware, the governments are making their efforts to obtain new technologies to provide services to the citizens and facilitate the process of business with stakeholders. In 1990, Information and Communication Technology (ICT) was used by public sector to ensure E-government services to the citizens, but, unfortunately, still various groups of citizens like farmers have no access to these services. Therefore, with the adoption of M-government, these issues and challenges are being addressed, but, lately, these concepts are developed for the improvement of services and the communication of citizens and government (social media and cloud computing). Therefore, this work aims to provide insight about the four major concepts that supports the development of E-government and is transformed into Smart-Government (S-government).