A Study on Emotional Labour among Teaching Professionals in an Indian Context

Emotional intelligence is one person behaving in accordance with the other persons emotions. This by itself is in a way Emotional Labour prohibiting display of actually felt emotions. The consequences of this is more significant in the superior subordinate relationship that prevails in the workplace because of contradictions that may arise in day to day workplace issues which demands execution of emotional and intellectual decisions from either sides. The researcher made an attempt to study the emotional aspects of the teaching faculty members in schools and colleges. The researcher choose 112 private school teachers and 112 private college faculty members for the present study using purposive sampling technique by non-probability method. The samples were chosen from a metropolitan city Chennai which has cosmopolitan crowd of people representing all states of the country. Hence, the findings of the study can be generalized to whole of the country as the opinion of academicians. The findings of the study are discussed in detail in the paper.