Performance Assessment of Public and Intermediate Public Transportation from P-O-C Perception: Case Study of Udaipur City

The growth of urban areas in terms of physical size and population, causes a variety of problems and challenges in the planning of efficient transportation system, which is able to meet the requirements of travels, not only in terms of the quantity of means of transport, but also attention should pay to improve performance of public transport (PT) and intermediate public transport (IPT) services, strategies to improve the performance of both. The knowledge of the perception of passenger, operator and community (P-O-C) will provide finest results to improve the performance of PT and IPT. Generally, the P-O-C perception are different from each other due to different expectations. The objective of this research is to assess the performance of PT& IPT from P-O-C viewpoints and perceptions, so that proper response will be given to address the different public transport problems in Udaipur city. The assessment is based on the perception or opinion on performance indicators, which are different for passenger, operator and community. The analysis is done by weighted average of assigned score to indicators by passenger, operator and community. Furthermore, from the analysis, major issues and problem are determined. Also, the end of this research concludes with suggestions to improve and address the problems related to PT and IPT in case study area.