Implementation of Six Sigma with Fmea (Failure Mode and Effect Analysis) Method for Improving Product Quality of Electronic Components of Capacitors

In an increasingly competitive global competitive situation, the issue of product quality becomes a central issue for every company. The ability of the company to provide quality products will be a weapon to win the competition, because by providing products that the quality of customer satisfaction will be achieved. Therefore, attention to product quality can give a positive impact to the development and progress of the company's business, this condition requires a company to process all resources owned optimally and make continuous improvement to the existing working system effectively and efficiently. This research was conducted at PT. XYZ by implementing Six Sigma with FMEA (Failure Mode and Effect Analysis) method, which aims to identify any non conformity product available in the capacitor electronic component product, measure initial condition and analyze the cause of existing problems and can be made possible measure of improvement outstanding quality with an actual breakthrough strategy. Six Sigma step is defined, Measure, Analyze, Improve and Control (DMAIC) and one of the methods used in analysis phase is FMEA (Failure Mode and Effect Analysis). The use of FMEA is used for cause and determination analysis with a DPMO (Defect Per Million Opportunities) decrease based on priority scale on RPN (Risk Priority Number) value. Implementation of Six Sigma method successfully implemented well this is marked by the existence of improving product quality. This condition can be clearly seen from the decrease of DPMO (Defect Per Million Opportunities) of 15, 410 ppm to 2, 8 ppm along with a continuous improvement result from cause analysis by using FMEA (Failure Mode and Effect Analysis) where priority scale based on Value RPN (Risk Priority Number). With the decline of DPMO dramatically then in itself there is a significant decrease in failure costs, which impact on improving the company's business and brought a good reputation within the company in accordance with the vision of the company became the world's number one Capacitor and Varistor manufacturing company