Measuring Hospitals Efficiency using Data Envelopment Analysis Tool: Study on Governmental Hospitals Services at Ministry of Health - Khartoum State 2012

Different Statistical tools for efficiency measurement were developed to assess governmental and non-governmental services in the late 1970s and early 2000s. One of these tools is data envelopment Analysis (nonparametric and nonlinear programming Tool) and its main objective is to measure and identify the efficiency of governmental service providers with the purpose of improving their services. The results revealed that The Global Technical Efficiency of the ministry of Health- Khartoum State hospitals was (70.8 %) which means there is still environmental factors and an internal management factors that create a gap and affects the performance of hospitals ( for example Politian interference, nepotism and favoritism). In detail, Local Pure Technical Efficiency of the ministry of Health- Khartoum State hospitals represents (84.3 %) of performance which means that there is an internal management factors that create a gap and affects the performance of hospitals. Moreover, Scale Efficiency (SE) of the ministry of Health- Khartoum State hospitals represents (84 %) of performance which means that there is environmental factors that create a gap and affects the performance of hospitals. Finally this paper advice ministry of health officials to adopt data envelopment analysis tool to measure the efficiency of hospitals services and take into account commensuration with the nature of the activities performed by these hospitals, and the diversity and differences between the various activities within each and every hospital. Moreover, the ministry must Develop a framework for a competitive project between hospitals based on the level of efficiency generated and thereafter award different prizes for the best performing hospital. Moreover, the final recommendation is that officials and stakeholders of governmental hospitals services at Ministry of Health Khartoum state must train their staff and management to look at improving on aspects such as Politian interference, nepotism and favoritism that might affect the ministry efficiency.