A Study to Assess Awareness and Perceptions of Employees towards Performance Appraisal System in a Corporate Super-Specialty Hospital in Amritsar

Human resources of a healthcare organization is the most valuable asset which converts the available resources into efficient clinical services with or without the use of equipments. As services in a healthcare organization wholly depends on clinical efficiencies of the healthcare workers, hence adequate motivational tools to boost up the morale of workers and tap their potential fully are required. Performance appraisal is one of such tools which assesses the employees on the basis of the skills they possess, quality of services they deliver and knowledge and efficiency, and thereby, deciding the level of compensation, rewards and punishments, transfers and training needs in employees. Employee satisfaction towards performance appraisal depends on the transparent and bias free conduction of program, satisfaction with which can lead to the better health outcomes and increased organization outputs. The present survey study aims to find out the perception and awareness of 260 employees towards such system in a corporate hospital. The results revealed an above normal level of awareness and high level of satisfaction of employees towards the same.