Effects of Workload on Low Back Pain among Kenya Airlines? Flight Attendants Operating at Jomo Kenyatta International Airport, Kenya

The purpose of the study was to assess the effect of workload on low back pain among Kenyan Airlines flight attendants operating at Jomo Kenyatta International Airport. The research study adopted descriptive research design and targeted 1, 101 flight attendants of Kenyan Airlines operating at JKIA with a sample size of 285 respondents. The data collection tool was a semi-structured questionnaire that was self-administered through drop and pick. Data was analyzed using Stata 13 to aid in the development of descriptive and inferential statistics. The response rate of 96.1% (274 respondents) was attained. Results should that workload had the highest effect on low back pain with a co-efficient of 0.068. The main recommendation of the study is that both ICAO and IATA should re-examine the regulations pertaining to the number of hours a flight attendant should work within a specific period of time.