An Analysis of Critical Failure and Success Factors for ERP Systems Implementation in Large Organizations (Case Study in Saudi Arabia Environment)

Many companies are failing to set up the ERP system and not every company gets the return from using the ERP system. Often large ERP implementation projects fail before they even start The ERP is not only a technology that support the management but also a way of the management. ERP provides many benefits but in nutshell any ERP system provides two major benefits that do not exist in non-integrated departmental systems, A unified enterprise view of the business that encompasses all functions and departments; and an enterprise database where all business transactions are entered, recorded, processed, monitored. there is a lack of research that identifies how environmental factors affect the success of ERP systems in Saudi Arabia. This research investigates how environmental and organizational factors affect the success of ERP implementation in in Saudi Arabia. Both qualitative and quantitative approaches are used to collect data from IT managers. Besides we introduce ERP Evaluation Survey Questionnaire, unlike many recent ERP surveys have focused mainly on the reasons for failure. In this survey, we took a more balanced view is taken by examining the factors which contribute to both success and failure and by identifying the extent of business benefits delivered across a range of areas. One of the most important success factors for the implementation of ERP systems in large organizations in Saudi Arabia is the tendency to Cloud-based computing