Medical Emergency Dispatch Center Management and Protocol Implementation Guideline

Emergency medical service system is a network of resources to deliver emergency care to the community out of health facility and in health care facilities. Through this system the health sector can maintain the continuum of care of the injured and acutely ill adults, children and mothers. Emergency incidents are unpredictable and can happen at any time to any one therefore establishing the system is found one of the modern medical approaches. This medical emergency dispatch center management protocol implementation guideline aim to decrease morbidity and mortality of acutely ill and injured patients through well organized and standardized dispatch process and improved coordination of pre health facility emergency medical services. A systematic search was performed Central Register of Controlled Trials up to 16th of September, 2020. A combination of keywords and Medical Subject Heading terms relevant to ?emergency medical dispatch criteria? were used, to search for articles published between 2015 and 2020. Finally, this paper evaluates two dynamic relocation policies that an ambulance service provider in the Harar ME-CC are modified for operational use and implemented in a software tool for real time decision support to allocate the ?right resources at the right time at the right place,? within given budget constraints, is optimized.