Corporate Entrepreneurship at Public Service Sector: Measurement and the Influence toward Government Performance

The purpose of this research is to build conceptual model of corporate entrepreneurship within the public service sector as a baseline to improve government performance in order to provide the best service toward society. The study is based on questionnaires sent to the public service employees of Pelayanan Perizinan Terpadu Satu Pintu (PPTSP) at Bandung City and Regency. The relationship between the constructs is analyzed through path analysis. The results showed that there was a positive and significant relationship between entrepreneurial orientation, entrepreneurial leadership on job satisfaction and society satisfaction. It means that the higher of entrepreneurial orientation and entrepreneurial leadership then the higher of government performance, evaluated from job satisfaction and society satisfaction. According to Entrepreneurial Orientation Survey (EOS) and Entrepreneurial Leadership Questionnaire (ELQ) results, there was a significant difference in characteristics between PPTSP at Bandung City and Regency, evaluated from entrepreneurial orientation, entrepreneurial leadership, job satisfaction and society satisfaction. This research will help management within civil government organization regarding any things that should be done to provide the best practice toward employees and public society. This research also helps the top leaders to conduct change which is encouraging corporate entrepreneurial mindset in order to create good governance.