Structural Equation Model on Employee Engagement of Restaurants in Region XII

The study aimed to identify the best fit model on employee engagement among 400 food chain workers in Region Xll using Structural Equation Modeling (SEM). The constructs covered in the study include human resource management practices, service climate, communication and employee engagement. The study employed a quantitative nonexperimental research design using descriptive-correlation. Stratified random sampling technique was used in selecting the respondents. Statistical tools applied in the study were Mean, Pearson Product Moment Correlation, Multiple Regression and Structural Equation Modelling to attain its objective. Very high results of three exogenous variables namely: human resource management practices, service climate and communication were observed. The endogenous variable which is employee engagement got also a very high result. Significant relationships of the three constructs with employee engagement were established. However, in the final analysis, service climate was not supported in the model 5 as best fit model. Based on the model fit, human resource management practices as indicated by rewards and benefits and work life balance; and communication as indicated by task communication, career communication and personal communication best predict employee engagement as indicated by vigor and dedication.