Analysis of Human Power Requirements Based on Workload in Pharmaceutical Installations Using the WISN Method at Hospital Bunda Thamrinn Medan

HR planning is something that needs to be done correctly and adequately for an institution or hospital. An excess of the workforce will cause the cost burden to be significant and inefficient, while a shortage of workforce will increase the workload of HR and will be able to affect the quality of service. The purpose of this study was to analyze the workforce requirements based on the workload in Pharmacy Installations using the WISN method at Bunda Thamrin Hospital Medan in 2021. This type of research was a quantitative study with a descriptive observational approach with cross-sectional data collection. The population in this study were all employees who served in the Pharmacy Installation of Bunda Thamrin Hospital Medan. The sample in this study were all 31 officers at the Pharmacy Installation of Bunda Thamrin Hospital Medan. Based on the research results conducted at Bunda Thamrin Hospital Medan in 2021, it can be concluded that the need for the majority of pharmacists is sufficient, the workload of the majority of pharmacists is less. The results of the logistic regression test showed that the need for pharmacy workers according to WISN affected the pharmaceutical workload at the Bunda Thamrin Hospital Medan with a p-value of -0.012. Therefore, hospitals must apply the WISN method in measuring workload and workforce needs to improve workforce performance. This affects the quality of services provided to patients