Mobile Payment System Adoption among Informal Sector in Anambra State

Advancements in mobile technologies have led to an increased uptake of smart phones. This has led to a growing trend in mobile payment m payment activities. However, Mobile payment system have not taken off as fast as expected. The slow adoption rate of mobile payment system raise many questions about what influences consumer behavioural intention to adopt. The main objective of this study was to ascertain the extent of Mobile Payment adoption among informal sector in Anambra State of Nigeria. The study adopted a survey research design because this design allowed the researcher to collect data from the respondents and make inferences from this information. The study examined the constructs developed from the literature reviewed, which are Perceived Usefulness, Perceived Ease of Use, Perceived cost, Perceived Trust and Perceived Risk as regards adoption of mobile payment system, which is supported by the extended Technology Acceptance Model TAM . The data for this study was collected using a structured questionnaire and out of the 246 questionnaire distributed to the mobile phone users, operating under the informal sector of the three major cities Awka, Onitsha and Nnewi in Anambra state, 236 questionnaires were returned. The findings showed that Perceived risk and Perceived cost have a negative influence on Behavioural Intention to adopt mobile payment among the informal sector. While Perceived ease of use, perceived usefulness and Perceived trust do not significantly influence Behavioural Intention to adopt mobile payment among the informal sector. The researcher therefore recommends that Mobile payment parties should ensure that they offer mobile payment service at cheap cost so that informal sector will feel convenient to use it as they are mostly price conscious. Anyaeneh Vivian Kamsoluchi | Rev. Prof. A. D. Nkamnebe "Mobile Payment System Adoption among Informal Sector in Anambra State" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-5 | Issue-5 , August 2021, URL: https://www.ijtsrd.com/papers/ijtsrd43892.pdf Paper URL: https://www.ijtsrd.com/management/other/43892/mobile-payment-system-adoption-among-informal-sector-in-anambra-state/anyaeneh-vivian-kamsoluchi