THE QUALITY OF WORK LIFE: A STUDY IN A TRANSPORTATION COMPANY

The object of this article is related to QWL (Quality of Life at Work) from the point of view of workers in a transport and tourism company in the interior of Rio de Janeiro. It had as problematic the factors that impact the Quality of Life linked to the work environment, workload, remuneration and benefits policies, as well as those related to the individual's family life and professional performance, among others. The general objective of the research was to understand which factors impact QWL and differentiate the positive and negative factors that impact this quality of life, in addition to contributing to improving QWL in the organization studied. A qualitative and exploratory research was carried out, through interviews with questions composed by the employee's profile and also open questions about QWL. It was concluded that the company needs to better identify the factors that contribute to the achievement and development of employees, and mainly, implement the suggestions for improvement indicated in the survey in order to achieve greater employee satisfaction with work and with their quality of life.