A Study of Users’ Satisfaction with Library Use Instruction and Reprographic Services in University Libraries in South-South, Nigeria
Journal: IMPACT : International Journal of Research in Humanities, Arts and Literature (IMPACT : IJRHAL) (Vol.9, No. 10)Publication Date: 2021.10.31
Authors : Iyishu V. A;
Page : 67-80
Keywords : Users’ Satisfaction; Library Use Instruction; Reprographic Service; University Libraries; South-South; Nigeria;
Abstract
The purpose of this study was to determine the extent of users' satisfaction with library use instruction and reprographic services in university libraries in south-south, Nigeria. Survey research design was used for the study. The instrument used for data collection was questionnaire method. The population of the study was 21,162 registered library users with a sample size of 1,058 representing 5% of the entire registered library users.
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