THE IMPACT OF TOLERANCE AS A COMPONENT OF ORGANIZATIONAL CULTURE ON INDIVIDUAL STRESS

Organizational culture is defined as the values and behaviours that contribute to the unique social and psychological environment of an organization, includes an organization's expectations, experiences, philosophy, and values that hold it together, and is expressed in its self-image, inner workings, interactions with the outside world, and future expectations. It is based on shared attitudes, beliefs, customs, and written and unwritten rules that have been developed over time and are considered valid. Can organizational culture be a source of stress on the employees? This research paper aims to answer that main research question. To that end an empirical study has been conducted in service industry, operating in Konya, in Turkey, in which the opinions of 144 employees have been analysed using Exploratory Factor Analysis (EFA) and linear regression. The results show that “tolerance” component of the structure of the organizational culture has direct relationship with “success-driven stress” component of the structure of the stress (R=0,17, R2 =0,03). The relationship between tolerance and success-driven stress is significant (t = 2,03, p =0,044). Organizations providing higher level of tolerance to employees results in higher employees motivation for being more successful at their works (F = 4,135, p=044).