SOCIAL INFORMATION SYSTEMS: IMPACT ON THE MORTALITY RATE OF A PUBLIC HEALTH PROGRAM

Many recent studies have underscored the complexity of public health systems. At the same time, information systems are discussed from a strictly technological point of view to break away from a social context in which they are inseparable. Furthermore, the literature lacks research on the implementation of these systems in environments that target social innovation. To explore these relationships, this study seeks to answer the following question: What are the relationships/influences between the Social Information System, public health and social innovation? Thus, the purpose of this research is to develop an analysis model of the relationship between the studied constructs and apply it to the reality of the Neonatal Screening Program of the State of Minas Gerais (PTN-MG). To do so, the study was applied within the SUS, in the state of Minas Gerais, using the program's 15-year database. For testing the relationships between model constructs, statistical techniques of multivariate data analysis were employed. Key findings confirm that healthcare networks are configured as complex systems that require information systems with features that respect this concept. In addition, it is noted that the information system is a fundamental pillar in social innovation in health, as it has shown a significant relationship with the reduction of health problems and with the PTN-MG quality indicators. From this new tested model, others will emerge pointing to the scientific and social contribution of this research, organized in documents.