DEVELOPMENT OF WEB BASED SOLUTION FOR IMPLEMENTING ADMINISTRATIVE REFORM

Government of India is emphasizing on implementing eGovernance in Government departments. eGovernance has been categorised into three categories – G2C (Government to Citizen), G2B (Government to Business) and G2G (Government to Government). This paper discusses the initiatives taken by Indian Council of Medical Research(ICMR) for implementing eGovernance in the category G2G. ICMR developed eGovernance website to collect frequently required administrative information from its 32 Institutes for managing, monitoring and planning for Governance. The information collected through eGovernance website were Institute details, Regular employees detail, Pensioners detail, Sanctioned & Vacant Post detail, pending Court case detail, details on cases of Disciplinary proceedings and action taken by Institutes for Swachh Bharat Campaign. This website reduced the delay in data collection, reduced cost of collection, increased efficiency and reduced the usage of papers. Uniform format of information made compilation easy and error free. The availability of updated information enabled authorities for better planning and undertaking time bound issues. It created transparency in administrative activities and encouraged good governance. As the issues are common in all the Government offices, this solution can be replicated in all the Government offices.