CLIENTELE RETENTION MANAGEMENT STRATEGIES FOR HOSPITALS
Journal: International Education and Research Journal (Vol.3, No. 12)Publication Date: 2017-12-15
Authors : Brig A P Pandit Ketki Shinde Deepesh Gupta;
Page : 70-73
Keywords : ;
Abstract
Customer retention is a significant issue in many industries such as financial services, wireless, healthcare, and insurance. As companies work to acquire greater market share, they must focus on customer retention in order to sustain that growth.
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