LEADERSHIP AND QUALITY MANAGEMENT IN EDUCATION- HUMAN RELATIONS APPROACH TO ADMINISTRATION

Human relations approach mostly relevant to relations between workers and employers which are not regulated by legal norms. These relations are involved with moral and psychological rather than legal factors. In educational institute pupils are clients or outputs of school and colleges. The learning program or process is mainly depending on personal relationships between, Managers, teachers, pupils, parents, community members, organizers and administrators. It gives an effective and efficient impulse to the educational process. This paper attempts to examine and explain the human relations theory on the conceptual or theoretical perspective of its various dimensions.