A Study on Customer’s Perception and Preferences towards Shopping Malls in Chennai City

Shopping malls offered many advantages over the traditional markets. Pleasant ambience, protection from extreme weather conditions, convenience in terms of escalators and lifts, comfort of shopping, eating and watching movies at the same place, wide choice of shops, range of food options through food courts to name a few. However, the rush to be there in the mall boom has not gone well with all the malls. As the number of malls in the same locality was going up, some of the malls started struggling to survive. The study has identified the factors influencing positioning of malls in Chennai. Dr. R Sangeetha "A Study on Customer's Perception and Preferences towards Shopping Malls in Chennai City" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-6 | Issue-2 , February 2022, URL: https://www.ijtsrd.com/papers/ijtsrd49189.pdf Paper URL: https://www.ijtsrd.com/management/marketing/49189/a-study-on-customer's-perception-and-preferences-towards-shopping-malls-in-chennai-city/dr-r-sangeetha