Interactional Justice and Organizational Citizenship Behaviour of Banks in Rivers State

The purpose of this study was to determine how much interactional justice influences organizational citizenship behavior in Rivers State banks. A cross sectional survey was used to obtain data from 193 respondents from the target deposit money banks in Rivers State. Because this was a quantitative study, the structured questionnaire served as the primary data collection instrument. At a significance level of 0.05, the Spearmans rank order correlation coefficient was utilized to test hypotheses. According to the findings of the study, interactional justice has a significant impact on all three OCB measures sportsmanship, courtesy, and civic virtue . This research confirms that managerial or supervisory practices and activities that identify and provide value or recognition to workers or employees within an organization increase their sense of respect, motivating them to engage in higher levels of citizenship behavior in terms of sportsmanship, civic duties, and courtesy. Dr. Joy Adanma Mekuri-Ndimele "Interactional Justice and Organizational Citizenship Behaviour of Banks in Rivers State" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-6 | Issue-3 , April 2022, URL: https://www.ijtsrd.com/papers/ijtsrd49548.pdf Paper URL: https://www.ijtsrd.com/other-scientific-research-area/other/49548/interactional-justice-and-organizational-citizenship-behaviour-of-banks-in-rivers-state/dr-joy-adanma-mekurindimele