Digital and Artificial Intelligence in Hospital Activities

Beyond reflections works and books produced on the subject of intelligence systems Artificial (AI), there is little practical data on their contributions in the context of hospital activities, in this case in Morocco. The objective of this article is to provide empirical elements concerning the benefits, the risks and the transformations that can be caused by AI in professional situations from the point of view of hospital actors. This exploratory study is based on a qualitative survey combining 10 semi - structured interviews and open observations carried out during conference - debates and workshops on AI. If the first results show that the majority point of view of the participants is to consider AI as a support tool for health professionals, they also highlight a gap between the AI functionalities offered on the market or imagined by designers and their real needs. They also voice a number of fears that echo the well - studied issues in ergonomics regarding automation. These results invite us to reflect on the way in which the ergonomic approach can address these questions concerning the place of AI in the field of health.