KEEPING QUALITY UNDER CONTROL - AN IMPORTANT FUNCTION OF MODERN MANAGEMENT

At the beginning of the twentieth century quality becomes a “lifestyle”, a basic component of the management in an organization. Nowadays, quality is designed as a competitive strategy in relation to: satisfying the clients' needs, a continuous enhancing of the quality; making all the employees aware of the quality; preventing defects; the analysis of all the quality-centered activities and processes, in order to correct and adjust them. Obtaining products in accordance with quality requirements and minimal costs represent an operational objective of a firm. What costs money is non-quality. Therefore, using adequate scientific instruments to control the quality and prevent irregularities represents a major goal for an advanced modern management.